FAQs

WHAT ARE YOUR HOURS OF OPERATION?

We are open 8am - 7pm Monday - Saturday, 9am - 7pm Sundays, and open most holidays. Contact store for holiday hours.

Our Hot Table in Gourmet to Go is open for lunch from 11am-2pm weekdays.

 

WHAT IS YOUR ADDRESS?

10 Paisley St, Guelph, ON N1H 2N6. We’re located in the heart of downtown Guelph. 

 

CAN I BUY MY GROCERIES THROUGH THE WEBSITE?

No. We do not sell groceries through our website, however you can order groceries for curbside pick up or delivery. For more information and payment details click here.

 

DO YOU OFFER CURBSIDE PICK UP?

Yes, for our weekly meal deals, an assortment of catering, our pizza and gift baskets. For groceries click here.

 

DO YOU OFFER DELIVERY FOR YOUR PIZZA?

No, at this time our pizza is available for pick up in-store or curbside only.

 

I HAVE PLACED AN ORDER FOR CURBSIDE PICK UP. WHERE DO I GO AND HOW DO I GET MY ORDER?

Please park in our designated curbside pick up spots #2 and #3. Once you’ve arrived, dial the phone number posted on the parking sign and we’ll bring your order out within a few minutes.

 

CAN I ORDER MULTIPLE MEALS OR ITEMS FOR PICK ON SEPARATE DAYS WITHIN THE SAME ORDER OR DO I NEED TO PLACE SEPARATE ORDERS?

Please place orders for different pick up days as separate orders.

 

CAN I ORDER CATERING ONLINE?

We offer a small assortment of our catering online. For our full catering menu phone 519-823-8046 and ask to speak to our Catering Coordinator.

 

I AM HOSTING A BIG EVENT (CORPORATE FUNCTION, SOCIAL EVENT, ETC.) AND I'D LIKE TO CATER THE EVENT THROUGH MARKET FRESH. IS THIS POSSIBLE?

Yes, we do this! Please contact catering@marketfreshguelph.ca or phone 519-823-8046 to let us know what you have in mind.  We do not offer full service (tableware or staff), we simply deliver great food.

 

CAN I ORDER A BIRTHDAY CAKE?

Yes!  We have a large variety of delicious cakes to choose from available in-store. If you would like a special birthday message, cake writing or something larger or more custom please visit our bakery or contact a Bakery Associate at 519-823-8046.

 

DO YOU OFFER GIFT BASKETS?

Yes. Our most popular gift baskets are available on our website. Click here to view. For custom gift basket orders please contact a Giftware Specialist at 519-823-8046 to let us know what you have in mind.

 

CAN I CUSTOMIZE A GIFT BASKET?

Definitely! We are happy to create custom gift baskets catered specifically to the recipient’s preferences or dietary restrictions. We love to help you add a personal touch to your baskets, and there is no fee for making this happen. Email info@marketfreshguelph.ca or phone us 519-823-8046 to discuss how this works.

 

HOW FAR IN ADVANCE DO I NEED TO ORDER A GIFT BASKET?

Please allow 48 hours for us to prepare your order.  For 10 or more custom baskets please allow a minimum of 2 weeks notice. Contact a Giftware Specialist at  519-823-8046 for more details.

 

I AM A FOOD PRODUCER, AND I THINK MY PRODUCTS WOULD BE A GOOD FIT FOR MARKET FRESH. WHOM DO I CONTACT?

We LOVE to discover, support and offer our customers great local food!  Please email us at info@marketfreshguelph.ca with your company name, website, and product information.

 

I HAVE A QUESTION ABOUT AN ORDER I'VE ALREADY PLACED.

No worries, just call us at 519-823-8046 and we will help you out.

 

CAN I PAY USING A GIFT CARD?

Gift cards can only be redeemed in-store at this time.

 

WHAT IS YOUR RETURN POLICY?

Click here to see our Return Policy. 

 

HOW DO I GET IN TOUCH?

Use our contact form or you can call us at 519-823-8046.


If you've already placed an order with us and want to get in touch about that specific order, phone us at 519-823-8046.